Cancel bicycle locker
You cancel your bike locker by sending us the bike locker key and a completed refund form by post.
Cancel the bicycle locker season ticket
Stick the bicycle locker key on a solid surface. Download the bicycle locker refund form. Print the form, fill it in and sign it.
Send the key to the locker and the completed form to: NS Fiets BV, Afdeling Opzeggingen, PO Box 2572, 3500 GN Utrecht.
Recovering money from season ticket
If you cancel your season ticket, you will get a refund if you have paid too much. After cancellation, the amount will be transferred to your account within 6 weeks.